As a part of enhancing their customer's premium purchase experience, Maruti Suzuki inaugurated their 'MyNEXA Concierge' at New Delhi's international airport which has been built on a total area of 900 sq. ft. The booth acts as a display and lounge for customers who have enrolled for Maruti Suzuki's MyNEXA loyalty program to relax while awaiting their flights.
Customer's will be able to avail services like a dedicated lounge seating, high-speed internet, iPads, choice of food and beverages from Starbucks for no extra charge. 'MyNEXA Concierge' has a car display outside the lounge area as well for travelers to visit and check out the new offerings from Maruti. While buying one of Maruti's premium offerings from a Nexa outlet customer's can enroll for this service by paying a small onetime fee of Rs. 1,000.
R. S. Kalsi, Executive Director, Marketing & Sales, Maruti Suzuki India Limited said, "MyNEXA Concierge airport display and lounge is an initiative which helps us create more touch points to engage and connect with our customers. It represents our desire to create a new and unique experience for our customers. We are committed to introducing distinct initiatives, as Nexa redefines purchase and ownership experience of customers."
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