Suzuki India Limited has launched an industry-first AI (Artificial
Intelligence) based 24x7 virtual car assistant app, called “S-Assist” for its
Nexa customers. The scan and voice-enabled virtual car assistant, S-Assist,
optimises the application of artificial intelligence and machine learning to
provide an immersive online post-purchase experience to customers.
Suzuki Nexa customers will be able to access S-Assist through the “Maruti
Suzuki Rewards” mobile app available on both iOS and Android devices. The
S-Assist is available free of cost to Maruti Suzuki Nexa customers.
Provides multi-media content like DIY (Do-It-Yourself) videos, digital
literature and workshop assistance- all on tap of the smartphone
Easy and quick navigation to digital copy of vehicle owner’s manual,
information on warning signs
Picture search, enables a car owner to take picture of any vehicle part on
their smartphone, upload and the app gives instant explanation
Access to over 4,120 Maruti Suzuki workshops across India, which empowers
customers to call and navigate to their nearest Maruti Suzuki workshop at the
time of distress.
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