MG Motor India introduced ‘MG Service on Wheels’ initiative to provide customers with car repair and maintenance services from the comfort of their homes. This service outreach programme reinforces the company’s commitment to providing faster and more efficient service for ease and convenience of its customers. The pilot version of the programme has been introduced in Rajkot and the company plans to cover other upcountry markets across India in future.
The ‘MG Service on Wheels’ is a full suite of services to help customers in the periodic maintenance of their vehicles in addition to addressing any repair and upkeep requirements that may arise. It will cover most service operations that are otherwise provided only in a workshop. The programme will be manned and operated by fully trained and certified technicians backed by MG’s seamless customer support. This will bolster service network and extend reach across existing market.
‘MG Service on Wheels’ will operate as a mobile workshop equipped with all the necessary tools, spare parts, and other consumables and digital assets to support immediate and unforeseen yet urgent vehicle maintenance requirements. The programme will be powered by a simple and effortless appointment booking system. It will allow customers to connect with the company and schedule their car maintenance at their convenience.
MG Motor previously introduced various customer-facing initiatives including- ‘MY MG Shield’ and 'MGCare@Home'. While MY MG Shield is a unique and industry-leading car protection and care program; MG Care@Home initiative, rolled out in 2021, is designed to provide contactless repair and sanitization services to customers at their doorstep. As a mark of recognition for its novel and unique services, MG Motor secured the Number 1 ranking in J.D. Power India Customer Service Index (CSI) 2021 Study.
Designed with a unique abrasive film for higher performance, TVS Apache, a friction brand of Brakes India, launched platinum brake pads for the luxury car range which have been designed for comfort an...
Uno Minda, a leading Tier 1 supplier of proprietary automotive solutions to original equipment manufacturers (OEMs), has announced the launch of its BS VI -compliant automotive engine oils for two-whe...
Vida, powered by Hero, the emerging mobility brand of Hero MotoCorp, has initiated operations of its public charging infrastructure in Bengaluru, Delhi and Jaipur. The brand has set up nearly 300 cha...