an accident occurs and the vehicle is seriously damaged, the first thing the
rescue services must do is free the occupants. This can be dangerous for all
those involved if information about the vehicle is not available. So for the
rescue workers, quick access to the rescue card is important. It contains all
the construction details specific to that vehicle model, such as the location
of airbags, battery and fuel tanks, so that equipment such as a hydraulic cutter
can be used safely. Already today all manufacturers have rescue cards available
for fitting on all their vehicle models.
is the world's first car manufacturer to offer direct access to
vehicle-specific rescue cards by means of a QR code. "Electronic access by
means of a QR code enables Mercedes-Benz to support in the rescue of accident
victims", says Christian Treiber, Director, Service & Parts for
Passenger Cars at Mercedes-Benz Global Service & Parts. “The sticker is
easy to retrofit to second-hand cars. So this safety benefit is something we
can offer not just to owners of new Mercedes-Benz vehicles." The QR code
has been fitted as standard in all new Mercedes-Benz cars since the end of 2013
and is to be fitted in smart vehicles starting in January of this year. With
immediate effect, the QR code can be installed in all Mercedes-Benz and smart
used vehicles manufactured from 1990 onwards. The fitting must be done by an
authorised Mercedes-Benz or smart service station. Treiber: "In many countries,
we are offering our customers the chance to have the QR code retrofitted free
of charge." For ease of access, the QR code stickers are attached to the
fuel filler flap and the B-pillar on the opposite side. Accident investigators
have established that these two areas offer easy external access and only in
rare cases are both of them seriously damaged.
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