General Motors India has
announced the appointment of Markus Sternberg as Vice President, Aftersales,
General Motors India, effective January 1, 2016. With his rich experience of
working across many countries and organisations across the world, Markus will
be responsible for leading the Aftersales organisation.
Commenting on the new
appointment, Kaher Kazem, President and Managing Director of GM India said,
"The appointment of Markus further strengthens our commitment to the
Indian market to offer world class vehicles along with delivering world class
experience that our customers expect and deserve. Markus has a
consistent record of high performance and brings in valuable knowledge of
customer needs and preferences. We welcome him to GM India and are confident
that his understanding of the business and international experience will be
invaluable as we look to grow our presence in India."
Markus Sternberg carries a
rich profile of over 26 years of global experience in the automotive and
engineering industries, including a 4 year stint at GM USA and GM Daewoo Korea
as Regional Manager Parts & Service and Managing Director for Aftersales
respectively. Besides this, Markus has held various positions at Adam Opel AG,
Vauxhall Motors which has shaped his understanding and passion for serving the
customer. He recently moved to India from Germany where he held the position of
Director Customer Services and Executive Director Customer Experience Europe at
Commenting on his new role
Markus Sternberg said, "I am very excited to take on this new
responsibility at this important stage for GM in India. It will be truly
exciting to take on the challenges in this new role. I feel confident that my
past experience of working in the automotive space will support GM’s growth
strategy and long-term commitment to India."
Markus studied Mechanical
Engineering at with focus on Automotive Engineering at the University of
Karlsruhe. Markus will be reporting to Kaher Kazem, President and Managing
Director of General Motors India and will be based at the company’s
headquarters in Gurgaon.
Source: General Motors India
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