Honda Motorcycle & Scooter
India Pvt. Ltd. (HMSI) has added another feather to its cap, going past the 20
million customer base mark in India. The milestone was achieved when Honda
rolled out its 20 millionth vehicle recently. Honda’s growth in India has been
driven predominantly by Activa and CB Shine while both these models are leading
sales volumes in their respective segments.
Keita Muramatsu, President
& CEO, HMSI said, “We are deeply humbled by the faith and trust reposed in
the brand by our 20 million happy customers and we will strive to achieve even
higher benchmarks in customer satisfaction. We thank our valued customers,
business partners, associates, and all my colleagues at Honda for this
remarkable feat. We will continue our endeavor to bring many more million smiles
by introducing more advanced products & services across all segments”.
Y. S Guleria, Vice President, Sales &
Marketing, HMSI said, “We are delighted on achieving this 20 million customer’s
milestone by serving customer’s needs and aspirations across large geographical
and demographic spread of India. While reflecting back on our incredible
journey, we will continue to raise our operational benchmarks. We firmly
believe customer experience and customer loyalty are priceless and their
appreciation is an inspiration for all of us at Honda to continue to delight
our customers in future too.”
In order to serve customers
more efficiently with speed and further strengthen its 55pc market share in the
fastest-growing automatic scooter segment; Honda had announced its fourth
plant, world’s biggest scooter manufacturing facility in India, at Vithalapur,
in Ahmedabad district of Gujarat. Spread across 80 acres, the plant will have
an annual production capacity of 1.2 million units, increasing HMSI’s total
annual production capacity to 5.8 million units.
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