ReadyAssist and Okaya EV have announced their strategic partnership to provide a full stack after sale service and emergency assistance to Okaya’s B2B and B2C customers. Okaya EV is an EV 2-wheeler manufacturer and ReadyAssist is a leading new age vehicle lifecycle management company.
The partnership aims to deliver exceptional support and comprehensive services to Okaya customers, ensuring a hassle-free and convenient experience during vehicle emergencies. By leveraging ReadyAssist's expertise and extensive network, Okaya customers gain access to best-in-class roadside assistance and maintenance services across the entire country.
Via this partnership, Okaya customers can rely on ReadyAssist's highly trained and competent mechanics, who are available round the clock to provide swift and efficient support. With ReadyAssist's proprietary technology platform, customers have a seamless and real-time interface on their app, simplifying the process of requesting assistance whenever required. Okaya vehicle owners can also confidently travel, knowing that a reliable and certified technician is just a phone call away. Whether it's a flat tire, battery issues, or any other roadside breakdown, ReadyAssist's dedicated team will ensure prompt and professional service to get customers back on the road swiftly.
Under this partnership, ReadyAssist will provide Okaya's B2B customers with exclusive Annual Maintenance Services. This programme is tailor-made to cater to the unique requirements of Okaya's electric vehicle fleet, ensuring smooth operations, minimizing downtime, and maximizing efficiency for businesses.
Vimal Singh, Founder & CEO, ReadyAssist states, “By joining hands with Okaya, we aim to uplift the customers' experience during their time of need. Our hands-on expertise and in-depth industry knowledge will surely ensure a best-in-class service experience to all Okaya customers. We are excited to create a new benchmark in the after sales services with Okaya”
Anshul Gupta, Managing Director - Okaya EV, further adds, “ Customer support is at our core and cannot be delayed & deliberated. We need to be prepared at all times. By partnering with ReadyAssist, we ensure our customers are in safe hands and can reach out for support 24/7 while being assured of world-class services. We are excited to create new milestones with ReadyAssist and strengthen the vehicle landscape in India”.
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