the global automotive technology supplier has set-up Valeo Electrical Shoppe in
Bengaluru, an exclusive service facility for “High-end Auto Electrical
Components” in the country. Through Valeo Electrical Shoppe, Valeo aims to
provide reliable and superior quality service that is fast and
the Indian automotive repair market, 65 % of the electrical spare parts are
refit rather than replaced. In this cost driven context, the quality of the
original part and the corresponding services is key. Valeo is thus launching
“Valeo Electrical Shoppe” in association with its Channel Partner Santrupthi
Sanco, the largest Auto Electrical Distributor in the country.
evolution of auto technology and the resulting increase in the auto electrical
content in high-end passenger cars and other vehicles has created a demand for
skilled servicing of the auto electrical parts. Due to the high cost of these
parts, both automobile dealerships and the end-customers prefer to service and
refit the components rather than replacing them.
Valeo Electrical Shoppe is the result of
acknowledgement of this evolving customer preference. Through Valeo Electrical
Shoppe, the company aims to service auto electrical parts efficiently and
economically and deliver them to the customers who own vehicles with Valeo
components. This facility houses high-end testing machines that can test all
parameters, detect even minor faults and generate a traceability code to record
history for future servicing.
Valeo Shoppe, the customers will benefit not only from being guaranteed of
genuine Valeo parts, but also from the defective part being serviced and
brought back to the standard of a brand new one and delivered to them with a
Valeo six-month guarantee. Valeo Shoppe will be the first service facility in
the country to provide warranty for reconditioned and remanufactured parts.
addition, Valeo Shoppe will also buy-back original Valeo assemblies from the
customers and will recondition with genuine Valeo parts and sell them at an
affordable price through the outlet. This initiative, a significant step
towards fighting the spurious spares market will also help Valeo to reach the
company’s products to a larger customer base cost-effectively.
first-of-its-kind Valeo Shoppe will employ a team of technicians who are
skilled in servicing high-end auto electrical products and a team of runners,
who will pick the defective parts and deliver them after service to the
customers at their doorstep. Valeo Shoppe promises a turnaround time of 5 hours
for the serviced part to be delivered to the customer, from the time the call
for repair is received.
cater to cost conscious and service driven Indian market, Valeo plans to add
four more Valeo Shoppes across the country by 2020. Valeo Shoppe for all Valeo
products will be established in Chennai and Delhi, and an exclusive outlet for
auto electrical components will be opened in Gujarat and Kolkatta.
Indian auto aftermarket, Valeo has a significant presence and provides Valeo’s
smart technology products such as Transmission, Electrical, Wipers, Thermal,
Lighting, Filters, Shox/Sturts, Coolants and FTE Hydraulics to the
customers. Valeo’s aftermarket division,
Valeo Service provides a full array of services of replacement parts and to the
independent aftermarket, catering to the market needs for repair, maintenance