Daimler India Commercial Vehicles Pvt. Ltd. (DICV), the Indian subsidiary of the world’s leading truck manufacturer Daimler AG, unveiled its dealership in Panvel. ‘Wasan Trucking’, as the dealership is named, will provide the customer a holistic trucking experience. Located near Palashpa Phata, Mumbai Pune National Highway - 4,. Wasan Trucking offers a 3S facility (Sales, Service & Spares). With highly trained manpower, a fully-equipped and completely covered workshop, supported with a full complement of Spares and a showroom providing focused Sales consulting, this dealership will ensure that BharatBenz customers receive all the attention under one roof.
V.R.V. Sriprasad, Vice President, Marketing, Sales & After-Sales, DICV, said, “BharatBenz has set forth to provide the Indian Trucker a whole new experience in trucking. The inauguration of this dealership is part of our plans to provide a nation-wide network of over 100 3S facilities along the most important trucking routes in the country.”
“Our philosophy is to provide the customer with state-of-the-art after-sales service that ensures not just easy reach but pro-active service. Our dealerships, while providing focused sales consultancy will ensure that the customer’s trucks are delivering maximum value to his business. Our goal is to ensure that our customers feel empowered by associating with BharatBenz,” he added.
K.K. Wasan, Dealer Principal, Wasan Trucking, said, “We are delighted to partner with BharatBenz. We are fully ready to ensure that our customers experience superior sales and after sales service and our facilities will become an extension of their business. We will focus on his trucks while our customer focuses in expanding his business.”
At the dealerships, the customer can experience a host of primary and value-added services. On the sales front, the personnel have been trained to provide tailor-made solutions depending on the specific needs of each customer. Thus purchasing BharatBenz trucks from Wasan Trucking ensures that every customer is able to choose the trucks most appropriately suited to his business needs.
Customers will enjoy the benefits of a fully ‘Pro-Active’ service that ensures his trucks provide maximum productivity. On the After-sales front, the dealership has a 24x7 enabled workshop. It is manned by qualified & Daimler trained engineers/technicians and equipped with high productivity tools, advanced guided diagnostics & Mobile Service vans. The dealership will provide a host of value-added services viz., Cashless Zero-depreciation Insurance, Full Maintenance Contracts, Extended Warranty, 24x7 Roadside Assistance, Vehicle tracking systems, Driver Training and Express & On-site Service.
Customers will also enjoy easy financing solutions. The dealership will provide financing solutions ably supported by Daimler’s own captive financing brand – BharatBenz Financial. Key financing partners like HDFC Bank, ICICI Bank, Sundaram Finance & Kotak Bank add substantial choice and value.
This integrated approach will offer BharatBenz customers the combined benefit of Best-in-Class Products, Pro-Active after-sales service and easy financing under one roof, making ownership a powering experience.