Leading car manufacturer Honda
Cars India Ltd has launched Honda Connect, an intelligent and advanced
information platform for customers. Honda Connect paves the way for advanced
connectivity and enables new form of communication between the customer, car,
his family and Honda. The Honda Connect platform also supports Connected Car
features enabled by a “Connected Device” easily integrated with the car. This
will make the customer’s ownership experience more safe, convenient and
The launch of Honda Connect
marks the celebration of HCIL’s 20th anniversary of incorporation in which the
company has achieved cumulative sales of more than 1 million units.
Honda Connect is an
intelligent automotive application for smart phones to form an even closer
connection with users. Using smartphones, Honda Connect’s diverse features
provide convenient access to detailed information about Honda vehicles and
other services. The Connected Car features, supported by Honda Connect, will
give Honda customers important information about their car even when they are
not with it and provide extreme sense of safety and security.
This “Connected Device” to
enable the Connected Car features has been developed by Minda i-Connect and is
being offered at the Honda dealerships exclusively to all new customers of
Honda Jazz, Honda City and Honda CR-V at an introductory price by Honda’s
subsidiary for accessory business - Honda Access India Pvt. Ltd.
Katsushi Inoue, President
& CEO, Honda Cars India Ltd. said, “Today technology has become an
integrated part of our lives. The development of Honda Connect is part of our
mission to create innovations that best suit our customers’ digital-based life
styles. This platform offers a value added communications channel that bonds
Honda even more closely with our customers.”
The Honda Connect application
is available on iOS and Android platforms for free download from the Apple App
Store and Google Play for everyone in the country.
The Honda Connect enhances the
Honda car owner experience in many ways and comes with multiple useful
A. Convenience Features
• Service Booking/ Alerts: The
Service features enable a Honda owner to get push notifications about their
vehicle's maintenance. This includes periodic service alerts, scheduling
on-line service appointments, building a detailed history of each maintenance
action taken on the vehicle, including the visit date, dealer name, cost and so
• What’s new and Feedback
System: Honda Connect provides opportunity to the users to get updates on new
products and campaigns being offered by Honda. Also the users can give feedback
directly to the company.
B. Utility Features
• Manual SOS feature: In the
event that the customers find themselves in an unpleasant situation, the Manual
SOS feature, in just a simple click, will let the friends and family know their
• Pit Stops: It facilitates an
effortless nearest Honda dealer search and nearest fuel Station search on a
real time basis with navigation assistance anywhere and anytime in country.
• Insurance and PUC renewal:
Reminders about necessities such as Car Insurance and PUC renewal help Honda
owners to ensure they don’t miss anything important.
• Document Wallet: The
Document Wallet allows the customers to keep important document photos related
to their car.
• Fuel Log : The Fuel Log
records information such as when the vehicle is refueled and shows fuel economy
figures, based on the fuel filled and odometer reading.
C. Safety and sense of Security - Connected Car features (available
only after installation of “Connected Device”)
• Impact Alert: The sensor
inside the “Connected device” measures the car’s 3D orientation a hundred times
in a second and its inbuilt algorithm can detect an impact possibly due to
strong jerk, physical knock or collision. The Impact Alert feature activates
HCIL’s 24X7 call center Honda One2One to generate an assistance call where the
Honda representative will try to get in touch with the customer and then inform
their pre-determined emergency contact numbers with the car location so that
help can be organized.
• Locate My Car: The Locate My
Car feature will enable the customer to locate their car at a single click as
the device picks the car’s location every few seconds.
• Trip analysis: The Trip by
Trip analysis will provide all the information and statistics that the customer
needs to optimize their driving behaviour including route taken, Average speed
and Idling time. It will also let them know the stops being made or harsh
driving which will reassure them in cases when their loved one are being driven
or driving their cars.
• My Car’s Health: This
Vehicle Health Monitoring feature, in case of technical trouble related to
engine and battery, will display the car trouble code along with its
description. In case of any Defect Troble Code (DTC), the customer will also
get timely advice and assistance from the Honda’s customer call center on 24X7
operation including route to the nearest dealer.
• Share My Location: A safe
and fun feature, Share Your Location, lets your friends and loved ones know the
exact location of your car in realtime.
You can create sharing sessions from 15 minutes upto 12 hrs.
Source: Honda Cars India
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