At the International final of the Audi Twin Cup 2016, two participating teams from Audi India performed exceptionally well, with the team comprising of members from Audi Gurgaon, Audi Ludhiana and Audi Mumbai South securing 4th position in the Technology category and the second team from Audi Chandigarh, Audi Kochi and Audi Mumbai West securing 8th position in the Service category.
The 2016 edition of the Audi Twin Cup world championship showcases premium service and was held at Portugal's Algarve region. The event saw a participation from 71 teams from 36 countries which qualified in their respective national rounds to participate in the final of the After Sales world championship. The two-day final saw participants from various countries showcasing skills in diagnostics, repair and customer treatment. In the twin category of Technology and Service both qualifying teams from Audi India ranked 8th overall.
Joe King, Head, Audi India, said, “Our teams displayed outstanding technical know-how and consistent customer focus, this honor validates our strength in the after-sales service in India. We have invested extensively in training and our initiatives over the years for strengthening our service levels have worked wonders. It is a matter of great pride for us that Audi Twin Cup has recognized the customer service excellence of Audi India teams. Customer satisfaction and Customer delight continue to be the core of our strategy and Audi India will continue to focus on the ownership experience and ensure that every touch point is executed in a way that’s relevant and meaningful to today’s customer.“
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