Luxury car manufacturer
Mercedes-Benz has inaugurated the largest parts warehouse in the luxury car
industry and has also set up the company’s largest retail training academy in
South Asia– christened as the Mercedes-Benz Academy.
The Parts Warehouse and the
Mercedes-Benz Academy were inaugurated by Dr. Till Conrad, Head-Region
Overseas, Mercedes-Benz Cars at Daimler AG and Roland Folger, Managing Director
& CEO, Mercedes-Benz India.
The Parts Warehouse is spread
across 16,500 Sq. metres and can accommodate up to 44,000 Stock Keeping Units
(SKU’s). There is a provision for Wi Fi around the entire warehouse for
continual connectivity and it is equipped with LED lights for energy saving
with motion sensors. The warehouse has a Multi-tier shelving system (G + 2
Levels) with in rack sprinklers in shelving system at every 3 metre. There are 10
outbound docks for loading and dispatching the material, 6 inbound docks for
receiving materials, besides, Modern Material Handling Equipment (MHE), Spare
Parts Automation (SPAN) update and world class equipment (RD devices) for
Training division has been actively contributing in developing, nurturing and
mentoring retail manpower effectively for the last two decades. Be it
establishing the in-house Mechatronics School, successfully driving the ADAM
Course at Government Polytechnic in Pune, Aurangabad and Government Engineering
College Trivandrum, or developing training content creating virtual learning
platform for Global Training of Daimler AG. The Retail training has been the
backbone of developing manpower required to support future business growth.
Mercedes-Benz India now
consolidates its Retail Training division and inaugurates its largest training
facility in South Asia, christened as the Mercedes-Benz Academy. The key
objective of this academy will be to pursue the cultivation of knowledge and
support retail manpower growth.
Vehicle preparation Centre:
The VPC is created to cater to
vehicle storing requirement of Mercedes-Benz India till 2024 and will aid the
company’s vision to deliver “Zero Defect Customized Vehicles with Customer
At VPC, the vehicles are
stored, maintained and prepared for dealer dispatches following the stringent
VPC guidelines laid down by Daimler. Apart from these guidelines, the system is
subjected to Process Audits, Integrated Management System (IMS) Audits and
various Inventory Audits. All the vehicles are subjected to stringent checks
during take-over from production, periodic maintenance and SVC (Standard
Vehicle Check) before dispatching the vehicles to the dealers
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